FAQ

Can I still apply for Government-funded financial help?

Yes, if you are 65 years or over and your 'support needs assessment' confirms you may be eligible for Government financial assistance. Talk with one of our Nurse Managers. We have arrangements with local authorities to ensure you receive help to find out about the benefits you may be entitled to.

 

What security is there?

One of the key reasons residents choose Merivale Retirement Village is for the enhanced security. In addition to our 24 hour emergency call systems in every room, smoke and intruder alarms, the village has regular 24 hour security patrols in place.

 

Who will look after my lawn and gardens?

We provide you with an independent retirement lifestyle, so we leave that choice up to you. Our enthusiastic village gardeners maintain all the grounds within the village, but if your unit has a garden you can choose to care for it yourself, or arrange for gardening services.

 

Are there church services I can attend?

A monthly multi-denominational Church Service is held onsite, and regular prayer meetings every 2 weeks.
Alternatively, there are a number of churches located nearby within Merivale. We can help you to arrange transport so you can attend.

 

Can I have pets?

The village has a much loved tabby cat – Tiger Lilly. Villa residents may also negotiate to bring their own neutered, vaccinated cat if they already have one.

 

What if I want to go on holiday?

This is your home, so you have the freedom to come and go as you please. We will maintain the grounds and security of your home while you are away, so you can relax and enjoy your holiday.

 

Can my friends and family stay with me?

Yes. This is your home, so you can have guests over to visit or stay as often as you like.

 

How does the fee structure work?

Naturally, there will be numerous considerations around costs. We aim to be transparent about all fees involved so please do not hesitate to ask staff to clarify any queries you may have.

 

Please refer to our Costs and Fees section for details.